IT Outsourcing Plans

Choose the perfect support plan for your business in Shah Alam

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Monthly Retainer Plans

All plans include dedicated support for Shah Alam businesses only

Priority Support

RM1,199* /month

*with 6 months contract, or RM1,499 per month without contract

20 hours monthly retainer

  • ✅ 1-hour response time
  • ✅ Priority ticket handling
  • ✅ Business hours support
  • ✅ Vendor management
  • ✅ Unlimited remote support
  • ✅ Perfect for businesses that requires critical response
Choose Priority Plan

Essential Support

RM549* /month

*with 6 months contract, or RM685 per month without contract

20 hours monthly retainer

  • ✅ 4-hour response time
  • ✅ Standard ticket handling
  • ✅ Business hours support
  • ✅ Vendor management
  • ✅ Unlimited remote support
  • ✅ Perfect for businesses that requires non-critical response
Choose Regular Plan

Block Hours

RM1499 /one-time

*no other commitmment, no carry-over unused hours

50 hours credit • 6 months validity

  • ✅ 8-hour response time
  • ✅ Pay-as-you-use model
  • ✅ Business hours support
  • ✅ No monthly commitment
  • ✅ Perfect for seasonal businesses
  • ✅ Hours valid for 6 months
  • ✅ Unlimited remote support
Purchase Block Hours

Cybersecurity Services

Cybersecurity Solutions

Tailored Security Plans

Custom Pricing

Comprehensive security solutions to protect your business infrastructure and data. Each company's security needs are unique - we provide customized assessments and ongoing protection.

Proactive security management including vulnerability assessments, system hardening, and regular security monitoring to keep your business secure.

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🚀 Service Expansion Notice

* We are always expanding our services to meet customers demand. Stay tuned for more announcements!

Scope of Work Included

L1 Technical Support

  • Password resets & account unlocks
  • Software installation & troubleshooting
  • Printer & peripheral setup
  • Email configuration & support
  • Basic network connectivity
  • PC setup & configuration

L2 Technical Support

  • Network infrastructure management
  • Server maintenance & monitoring
  • Security patch management
  • Backup system management
  • Advanced troubleshooting
  • IT project consultation

Regular Maintenance

  • System health checks
  • Performance optimization
  • Security audits
  • Update management
  • Preventive maintenance
  • Documentation updates

📍 Service Area Notice

For on-site support, we are currently serving Shah Alam businesses only, our dedicated support team provides fast on-site response times exclusively within Shah Alam areas. Our remote support works within Klang Valley (if require initial set up), and nationwide (if remote support system already established).